diff --git a/packages/auth/src/db/constants.js b/packages/auth/src/db/constants.js
index 477968975a..ecdaae5bad 100644
--- a/packages/auth/src/db/constants.js
+++ b/packages/auth/src/db/constants.js
@@ -13,6 +13,7 @@ exports.DocumentTypes = {
   APP_DEV: `${PRE_APP}${exports.SEPARATOR}${PRE_DEV}`,
   APP_METADATA: `${PRE_APP}${exports.SEPARATOR}metadata`,
   ROLE: "role",
+  MIGRATIONS: "migrations",
 }
 
 exports.StaticDatabases = {
diff --git a/packages/auth/src/db/views.js b/packages/auth/src/db/views.js
index 1b48786e24..fd004ca0c2 100644
--- a/packages/auth/src/db/views.js
+++ b/packages/auth/src/db/views.js
@@ -21,7 +21,7 @@ exports.createUserEmailView = async db => {
     // if using variables in a map function need to inject them before use
     map: `function(doc) {
       if (doc._id.startsWith("${DocumentTypes.USER}")) {
-        emit(doc.email, doc._id)
+        emit(doc.email.toLowerCase(), doc._id)
       }
     }`,
   }
diff --git a/packages/auth/src/middleware/passport/tests/third-party-common.spec.js b/packages/auth/src/middleware/passport/tests/third-party-common.spec.js
index e2ad9a9300..81b8c3e6b0 100644
--- a/packages/auth/src/middleware/passport/tests/third-party-common.spec.js
+++ b/packages/auth/src/middleware/passport/tests/third-party-common.spec.js
@@ -72,7 +72,6 @@ describe("third party common", () => {
 
     const expectUserIsSynced = (user, thirdPartyUser) => {
       expect(user.provider).toBe(thirdPartyUser.provider)
-      expect(user.email).toBe(thirdPartyUser.email)
       expect(user.firstName).toBe(thirdPartyUser.profile.name.givenName)
       expect(user.lastName).toBe(thirdPartyUser.profile.name.familyName)
       expect(user.thirdPartyProfile).toStrictEqual(thirdPartyUser.profile._json)
@@ -135,6 +134,24 @@ describe("third party common", () => {
         })
       })
 
+      describe("exists by email with different casing", () => {
+        beforeEach(async () => {
+          id = generateGlobalUserID(newid()) // random id
+          email = thirdPartyUser.email.toUpperCase() //  matching email except for casing
+          await createUser()
+        })
+
+        it("syncs and authenticates the user", async () => {
+          await authenticateThirdParty(thirdPartyUser, true, done, saveUser)
+        
+          const user = expectUserIsAuthenticated()
+          expectUserIsSynced(user, thirdPartyUser)
+          expectUserIsUpdated(user)
+          expect(user.email).toBe(thirdPartyUser.email.toUpperCase())
+        })
+      })
+
+
       describe("exists by id", () => {
         beforeEach(async () => {
           id = generateGlobalUserID(thirdPartyUser.userId) // matching id
diff --git a/packages/auth/src/middleware/passport/third-party-common.js b/packages/auth/src/middleware/passport/third-party-common.js
index 54a5504712..b467c0b10b 100644
--- a/packages/auth/src/middleware/passport/third-party-common.js
+++ b/packages/auth/src/middleware/passport/third-party-common.js
@@ -66,12 +66,16 @@ exports.authenticateThirdParty = async function (
     // setup a blank user using the third party id
     dbUser = {
       _id: userId,
+      email: thirdPartyUser.email,
       roles: {},
     }
   }
 
   dbUser = await syncUser(dbUser, thirdPartyUser)
 
+  // never prompt for password reset
+  dbUser.forceResetPassword = false
+
   // create or sync the user
   let response
   try {
@@ -122,9 +126,6 @@ async function syncUser(user, thirdPartyUser) {
   user.provider = thirdPartyUser.provider
   user.providerType = thirdPartyUser.providerType
 
-  // email
-  user.email = thirdPartyUser.email
-
   if (thirdPartyUser.profile) {
     const profile = thirdPartyUser.profile
 
diff --git a/packages/auth/src/migrations/index.js b/packages/auth/src/migrations/index.js
new file mode 100644
index 0000000000..ca06188a8a
--- /dev/null
+++ b/packages/auth/src/migrations/index.js
@@ -0,0 +1,65 @@
+const { DocumentTypes } = require("../db/constants")
+const { getGlobalDB } = require("../tenancy")
+
+exports.MIGRATION_DBS = {
+  GLOBAL_DB: "GLOBAL_DB",
+}
+
+exports.MIGRATIONS = {
+  USER_EMAIL_VIEW_CASING: "user_email_view_casing",
+}
+
+const DB_LOOKUP = {
+  [exports.MIGRATION_DBS.GLOBAL_DB]: [
+    exports.MIGRATIONS.USER_EMAIL_VIEW_CASING,
+  ],
+}
+
+const getMigrationsDoc = async db => {
+  // get the migrations doc
+  try {
+    return await db.get(DocumentTypes.MIGRATIONS)
+  } catch (err) {
+    if (err.status && err.status === 404) {
+      return { _id: DocumentTypes.MIGRATIONS }
+    }
+  }
+}
+
+exports.migrateIfRequired = async (migrationDb, migrationName, migrateFn) => {
+  let db
+  if (migrationDb === exports.MIGRATION_DBS.GLOBAL_DB) {
+    db = getGlobalDB()
+  } else {
+    throw new Error(`Unrecognised migration db [${migrationDb}]`)
+  }
+
+  if (!DB_LOOKUP[migrationDb].includes(migrationName)) {
+    throw new Error(
+      `Unrecognised migration name [${migrationName}] for db [${migrationDb}]`
+    )
+  }
+  return tryMigrate(db, migrationName, migrateFn)
+}
+
+const tryMigrate = async (db, migrationName, migrateFn) => {
+  try {
+    const doc = await getMigrationsDoc(db)
+
+    // exit if the migration has been performed
+    if (doc[migrationName]) {
+      return
+    }
+
+    console.log(`Performing migration: ${migrationName}`)
+    await migrateFn()
+    console.log(`Migration complete: ${migrationName}`)
+
+    // mark as complete
+    doc[migrationName] = Date.now()
+    await db.put(doc)
+  } catch (err) {
+    console.error(`Error performing migration: ${migrationName}: `, err)
+    throw err
+  }
+}
diff --git a/packages/auth/src/utils.js b/packages/auth/src/utils.js
index 823fd06322..e1df289d6e 100644
--- a/packages/auth/src/utils.js
+++ b/packages/auth/src/utils.js
@@ -20,6 +20,9 @@ const { hash } = require("./hashing")
 const userCache = require("./cache/user")
 const env = require("./environment")
 const { getUserSessions, invalidateSessions } = require("./security/sessions")
+const { migrateIfRequired } = require("./migrations")
+const { USER_EMAIL_VIEW_CASING } = require("./migrations").MIGRATIONS
+const { GLOBAL_DB } = require("./migrations").MIGRATION_DBS
 
 const APP_PREFIX = DocumentTypes.APP + SEPARATOR
 
@@ -128,10 +131,16 @@ exports.getGlobalUserByEmail = async email => {
     throw "Must supply an email address to view"
   }
   const db = getGlobalDB()
+
+  await migrateIfRequired(GLOBAL_DB, USER_EMAIL_VIEW_CASING, async () => {
+    // re-create the view with latest changes
+    await createUserEmailView(db)
+  })
+
   try {
     let users = (
       await db.query(`database/${ViewNames.USER_BY_EMAIL}`, {
-        key: email,
+        key: email.toLowerCase(),
         include_docs: true,
       })
     ).rows